Cookies Policy
Effective Date: 20 June 2026
This Cookies Policy explains how Surventrics ("we," "our," or "us") uses cookies and similar technologies on our website and platform. By using our services, you consent to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and improve your browsing experience. Similar technologies include local storage, session storage, and tracking pixels.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| __session | User authentication session | Session |
| __clerk_* | Authentication provider cookies | Varies |
| csrf_token | Security - prevents cross-site request forgery | Session |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme | Remembers light/dark mode preference | 1 year |
| locale | Remembers language preference | 1 year |
| sidebar_state | Remembers sidebar collapsed/expanded state | 1 year |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga, _ga_* | Google Analytics - visitor tracking | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
2.4 Marketing Cookies
These cookies track visitors across websites and collect information to display relevant advertisements. We currently do not use marketing cookies, but may do so in the future with your consent.
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Clerk: Authentication services
- Stripe: Payment processing
- Google Analytics: Website analytics (if enabled)
These third parties have their own privacy policies governing their use of cookies. We encourage you to review their policies.
4. Managing Cookies
4.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- See what cookies you have and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Please note that blocking all cookies may affect your ability to use our services, as some features require cookies to function.
4.2 Browser-Specific Instructions
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
4.3 Opt-Out Tools
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
5. Cookies in Surveys
When respondents complete surveys created on our platform, we may use the following cookies:
- Session tracking: To prevent duplicate responses and track completion progress
- Response quality: To detect and prevent fraudulent responses
Survey creators can configure these settings in their survey options.
6. Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page and update the effective date.
7. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: privacy@surventrics.ai
- Address: 22 The Hill, Blunham, Bedfordshire, MK44 3NG, United Kingdom